Meet Our Chestnut Knoll Team
Shawn Barndt, BSW
Executive Director, Personal Care, Memory Care & At Home Services
Shawn, a native of Boyertown, has over 25 years of experience in caring for older adults in long-term care settings. She has been with Chestnut Knoll since the doors opened in 2000. She has a personal passion for designing programs for those with memory-impaired illnesses. Shawn has a Bachelor of Social Work degree from Kutztown University and holds her Personal Care Home Administrator's license in the state of Pennsylvania. Shawn was honored in 2003 with the Delaware Chapter of the Alzheimer's Association's "Someone to Stand by You" award for outstanding volunteerism as well as being the 2014 Boyertown Area Citizen of the Year.
Director of Marketing
Julie is the Marketing Director at Chestnut Knoll. She has a Bachelor’s degree in Psychology from Millersville University and is currently pursuing a degree in Software Engineering. Julie is also a licensed Personal Care Home Administrator in the state of Pennsylvania. She has experience in all levels of senior living, including memory care and skilled nursing. It is Julie’s passion to assist seniors and their families in navigating accommodations and care.
Director of Staff Development & Resident Care
Jennelle coordinates the training and oversight for newly hired staff, as well as ongoing training and oversight for the veteran staff. She oversees the operational systems of the nursing office and the licensed professional nursing staff to ensure residents receive the ongoing support they need from internal and external care providers. Recently, Jennelle became a certified trained through Teepa Snow’s Positive Approach™ to Care, one of America's leading educators on dementia. Prior to this position, Jennelle joined the Chestnut Knoll team in 2012 and served as the Memory Care Director at Chestnut Knoll for four years. Before coming to Chestnut Knoll, she was employed at St. Joseph Adult Day Services for 15 years, working her way to an administrator, where she was responsible for day-to-day operations of care and service.
Business Office Director
Cindy Ayer has been committed to working in the field of Senior Care and Services for over 29 years. She began her career as a part-time evening receptionist at ManorCare Pottstown. She attended Montgomery County Community College. When she went full-time, she was promoted to the Administrative Assistant to the Nursing Home Administrator of the facility. She assisted in the support of the day-to-day operations.
Cindy’s next job was with Penn Med Consultants as an Internal Auditor, which involved traveling to Senior Care facilities and auditing the financial functions at each location. She had responsibility for facilities throughout the state of Pennsylvania. Cindy was recruited back to ManorCare to take the role of Mobile Business Office Manager. In that role, she set up systems in all aspects of financial management of skilled nursing facilities. She has an extensive background in long-term care healthcare finance and enjoys analyzing and implementing efficiencies in systems in the Business Offices of Skilled Nursing and Personal Care facilities. Cindy joined the team at Chestnut Knoll in November 2020.
Linda Detwiler, LPN
Director of Chestnut Knoll at Home
Linda Detwiler has over 30 years of experience in nursing and has an extensive rehabilitative nursing background. She is a graduate of the St. Joseph's Hospital School of Nursing in Reading. Linda's diverse background includes medical, surgical, emergency room and intensive care nursing. She is certified in x-ray technology and has a certificate in nutrition and wellness.
Memory Care Director
Denise has over 25 years experience in providing Social Work services to older adults in a skilled nursing and rehabilitation environment. She has also worked as a discharge planner within that same environment. Denise joined the Chestnut Knoll team in 2016. She has always had a passion for working with older adults. Denise has a bachelor’s degree from Kutztown University.
Diane Heffner, CNA
Director of Recreational Services
Diane is a recreational therapist for our community who started with Chestnut Knoll in 2003. She has worked in therapeutic activities for the past 18 years. Throughout her career in health care, Diane has worked as a physical therapy assistant and coordinator of therapy services in skilled nursing. Diane has over 32 years of experience in many facets of health care.
Eric is an exercise physiologist with a Bachelor of Science degree in Kinesiology from West Chester University. He has experience in Cardiac Rehabilitation, Pulmonary Rehabilitation, and Stress Testing. Eric has been with Fox Rehab since 2013 and has worked in various Personal Care and Independent Living Communities in southeastern Pennsylvania. Eric enjoys teaching group exercise and cognitive classes, assessing residents with evidence based testing, offering 1:1 exercise sessions, and referring residents to appropriate disciplines in rehab to optimize their wellness and function.
Director of Dining Services
Scott has over 26 years of experience in the food service industry and is Serv Safe certified. His experience includes work in skilled nursing facilities as well as rehabilitation facilities. Scott served as the Lead Chef/Assistant Manager of Dining Services at Chestnut Knoll since 2004. He was appointed to director of Dining Services in 2010.
Director of Environment Services
Crystal served as a housekeeper since Chestnut Knoll opened in 2000. She was then promoted as director of Housekeeping and Laundry. In 2007, she was appointed as director of Environmental Services. She has extensive training and knowledge in building maintenance and housekeeping and laundry operations for health care facilities.
Kaitlyn Bertsch, PT, DPT
Fox Optimal Living Rehabilitation Program Director
Katie has a Doctorate in Physical Therapy from Misericordia University and a B.S. in Healthcare Management. She has been a licensed physical therapist in Pennsylvania since 2016 serving the geriatric population across the continuum of care. Katie has experience working with diagnoses including stroke, Parkinson's, orthopedic injuries, cardiopulmonary disorders, and systemic diseases. She has been a member of the American Physical Therapy Association since 2012 and is actively involved in the Pennsylvania Physical Therapy Assocation.